Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below.
Processing Time
All orders are processed within 1–3 business days after payment is confirmed.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high order volume, processing times may be slightly extended. If there is a significant delay with your order, we will contact you via email.
Shipping Times
United States
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Processing Time: 1–3 business days
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Estimated Delivery Time: 5–10 business days
Canada
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Processing Time: 1–3 business days
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Estimated Delivery Time: 5–7 business days
Please note that delivery times are estimates and begin after your order has been processed and shipped.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number. Tracking information may take 24–72 hours to update after shipment.
Shipping Delays
While we strive to meet all estimated delivery times, delays may occasionally occur due to factors beyond our control, including:
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Severe weather conditions
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Customs inspections
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Carrier disruptions
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High seasonal demand
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Incorrect or incomplete shipping information
We appreciate your patience in these situations.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges, if applicable, are the responsibility of the customer.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply for reshipment.
Lost or Stolen Packages
We are not responsible for packages marked as delivered by the shipping carrier. If your package is lost in transit, please contact us and we will do our best to assist you in resolving the issue with the carrier.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team. We will be happy to assist you.